Refund Policy

 

Welcome to buyiptv-4k.com. We are pleased to offer you our high quality IPTV services. However, we understand that things may not always go as planned. That’s why we’ve developed a refund policy to protect you in the event of a problem.

Refund Policy:

We offer a 24 hour money back guarantee on all purchases of our IPTV services. If for any reason you are not satisfied with our services, you can request a refund within 24 hours of the “trial period” of your purchase.

How to request a refund

To request a refund, please contact our customer service via Whatsapp by clicking on the Whatsapp icon below. Please include the following information in your refund request:

Your full name
Your email address
Date of purchase
The name of the purchased product or service
The reason for your refund request

We will review your request as soon as possible and inform you of our decision via Whatsapp.

If you are eligible for a refund, we reserve the right to deduct the server installation and support fees.

Exception


We reserve the right to refuse refunds in certain cases, e.g.:

If the refund request is made after the 24-hour refund guarantee has expired.
If there is evidence of misuse or abuse of our services.
When you buy after taking a free trial account
If the customer has violated our terms of use.
If the customer has not logged in to the service
If the service does not work due to the functionality of the device.

In such cases, we will inform the customer of the reasons why the refund request is rejected.

Thank you for choosing buyiptv-4k.com

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